2022 Budget in Brief

EMPLOYEE RESOURCES

EMPLOYEE RESOURCES Integral employee resources are vital to Village function. Departments such as Information Technology and Human Resources supply Village employees with important tools for success in and out of the office. Human Resources In 2021, the Human Resources Department implemented several training programs for employees at all levels to discuss a variety of important topics in the workplace.

These departments aid the Village internally by providing resources and assistance to every department within Village Hall. Department of Information Technology The Department of Information Technology (DoIT) completed critical infrastructure projects in 2021. providing ten times faster network speeds to support its new VoIP telecommunications system, new audio- visual and web conferencing systems, and enterprise Internet and Cloud applications. DoIT staff also replaced its storage infrastructure and servers. DoIT staff collaborated with other Village departments in implementing the Tyler MyOP 311 citizen service request web portal, replacing the Village's fuel and HVAC management systems and providing IT support for two resident COVID-19 Vaccination clinics. The Village replaced its data network cable and communications infrastructure

A Village-wide Leadership Development Program was developed to deliver quarterly training for 30 management and supervisory staff. This training provides staff with important information and exercises for managerial success. Mandated online training for employees was implemented via Impact Compliance, covering subjects such as:

• Sexual Harassment • Blood Borne Pathogens • Hazard Recognition • Hazardous Materials Labels • Active Shooter Best Practices • Diversity • Ethics and Code of Conduct

Customer Service training was also provided, along with supervisor training regarding: • Interviewing and Hiring • Performance Review Best Practices A performance evaluation workshop was conducted in conjunction with a new Performance Evaluation Merit Program.

10

VILLAGE OF ORLAND PARK | FISCAL YEAR 2022 BUDGET IN BRIEF