2023 OP Winter Resident Newsletter

WATER IMPROVEMENTS WATER METER REPLACEMENTS

The Village of Orland Park’s water meters play a crucial role in the operation, maintenance, and support of its water and sewer infrastructure systems. Like most equipment, wear and tear over time can ultimately cause water meters to fail or read inaccurately. When meters age, they register less water over time. The accuracy of metered water is crucial not only in the assessment of water and sewer fees to customers, but also serves as the primary source of revenue for the Village’s Water & Sewerage Fund. In 2021, the Village began a two-year evaluation to determine the best method to update the Village’s water meter infrastructure. Based on this evaluation, the Village determined it is better to install new meters quickly rather than replace meters over a longer period. This shift in strategy also aligned with the Village’s goal to ensure data compatibility with the new water billing financial system implementation. The new water billing system has brought an improved online bill payment portal and allowed the transition to monthly billing to help residents with their household budgets. In 2023, the Village replaced over 18,000 water meters. This monumental task was accomplished over the course of eight months. If you have recieved your meter notice and have not received a new meter, please reach out to

Professional Meters Inc. (PMI) to schedule an appointment at (815) 942-7000. For more information about water meter replacements, visit: orlandpark.org/waterinfo

| Winter 2023 | Orlandpark.org

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